EIKON manages business processes for companies in UK, USA and CANADA, combining its process expertise and analytical capabilities with operational insight derived from experience in diverse industries to provide a wide range of services using its global delivery platform. Eikon’s goal is to help clients improve the ways in which they do business by using Lean Six Sigma principles, as well as cutting-edge technology, to continuously improve business processes.
BOARD OF DIRECTORS:-
Shrawan Kumar Chaudhary (Managing Director)
Eikon has created a culture that emphasizes customer centricity, teamwork, and continuous process improvement. Our culture is expressed in the Values that embody our core ideology and define who we are. Our Values are based on the foundation of unyielding integrity and act as a compass to guide our thoughts and actions, serving as the pillars that uphold us as an organization.
A Client-centric Culture
Eikon’s operations are a seamless extension of our clients’ operations. Our strong operating culture defines our process effectiveness that aims at delivering real business results and strategic value to our clients. We integrate our capabilities with those of our client’s to drive business process effectiveness with the objective to increase efficiencies and improve business outcomes. We see our relationships with clients as strategic, long term, and enduring.
Eikon offers the right skills and services for such an approach. Our expanding list of service offerings allows us to assist our clients with a broad range of solutions. We often start work with a client in one domain and end up developing the relationship to encompass others. This proven customer engagement model, where we start small, deliver value, expand business scope, and gradually penetrate other areas, provides us with growth and long-term revenue visibility.
We believe that honest and periodic client feedback enriches our relationships. Our biannual Executive Roundtable is a client forum that stimulates new thinking and thought leadership. It also enables our clients to share best practices and connect with industry experts and peers. This differentiated ‘Client Advisory Group’, consisting of top CXOs, helps us address common client problems, share insights, shape new focus areas and strategies, and strengthen our client relationships.
Being an Employer of Choice
Eikon is a people-oriented company and we truly believe that happy and energized employees are the key to our success. We are committed towards attracting and retaining talent and follow global best practices to ensure that they build fruitful and rewarding careers with us. We strive to create a vibrant and open work environment that is employee-friendly and socially responsible. We offer a global work culture that provides opportunities for constant learning and growth, based on our culture of performance and meritocracy.
We encourage and empower our people to acquire new skills and achieve higher education, matching their professional and personal aspirations.
Rewarding is intrinsic to our nature and we ensure that excellence never goes unrecognized. We believe that rewarding provides recognition and motivation to high performers to continue with their winning ways, while also raising the bar higher for mediocre performers to perform better. We have a formal online rewarding system that enables managers to instantly reward deserving employees.
A Culture of Transparency:
Eikon believes that open, transparent and frequent communication with employees on both good and bad news fosters trust and goes a long way in building employee loyalty. We leverage technology as well as the power of face-to-face interaction using multiple channels such as town halls, employee intranet, and one-on-one meetings among others, to regularly connect and communicate with employees.
Empowering employees to voice their ideas, concerns and feedback is a key piece to keeping them happy. A key channel for garnering feedback is the Employee Satisfaction Survey—the results of which are driven with rigor and passion throughout the company.
FOUNDATION EIKON: Eikon was founded on 16 August 2009 by three entrepreneurs: Chetan sharma, Shrawan kumar chaudhary and Sumer singh Ghouslaya.